After reviewing the Need-To-Knows, please review the chart below for pricing information.

If you are ready to order and/or would like a custom quote, fill out the questionnaire here.

After we receive your artwork, we will review your specifications and request to make sure we can accomplish your project. If a consultation is needed to finalize your concept, we will schedule accordingly.

Please be mindful that we are a boutique embroidery service and we are extremely honest about our ability to fulfill custom requests. At any time we reserve the right to refuse requests if we feel the request is beyond our scope of work.

After payment, we will provide a sample of your project before full production. You are allotted 1 free sample and 1 revision. Samples are fully stitched pieces, excluding apparel which are produced on sample fabric. Any revisions after the allotted 2, will be $5-$10 each depending on the requested revision. Any samples can be shipped with payment of shipping.

Once your sample is approved, we will continue with full production and turnaround is based on the current flow which we will mention at the time of ordering.

Turnaround times are subject to change weekly based on the current workflow. Our standard turnaround time is 7-10 business days AFTER sample approval. At the time of ordering, we will mention the current turnaround time.  

Based off your requested needed date and work scope we can discuss rush work if needed, which will be accessed a rush fee.

Yes you may!

Deposits are 50% and non-refundable.

After deposit is paid, a sample is made and after approval, then rest of payment is required before rest of production of your items.

We do not have a minimum order quantity or purchase amount. This means you can order 1 piece, however be mindful as you order more, the price will decrease.

All orders are still subject to applicable shipping charges, no matter the quantity requested.

Short answer we do provide samples.

In our standard processing, we provide samples after payment, before production of full orders.

We can produce “samples” for the cost of one patch of your design if you are not ready to place a multiple piece order.

If you proceed to place a multiple piece order, we will provide a sample of your project before full production. You are allotted 1 free sample and 1 revision. Samples are fully stitched pieces, excluding apparel which are produced on sample fabric. Any revisions after the allotted 2, will be $5-$10 each depending on the requested revision. Any samples can be shipped with payment of shipping.

Please review the pricing chart for pricing of your patches.

Any other custom work is priced based on the size of design, complexity, quantity and amount of colors.

If you have any immediate questions, email us at embroidery@ahousecalledhue.club

All custom orders do not qualify for refund or exchanges. If you are hesitant on ordering, we suggest ordering a sample or reaching out to us for questions.

However if there are any issues with your project, please email us at embroidery@ahousecalledhue.club so we may address your concern to find a suitable solution.